Privacy Policy – Artlant: Professional Art Supplies Manufacturer

1. Introduction

Artlant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional art supply manufacturing services.

By engaging with our services, you consent to the data practices described in this policy.

2. Information We Collect

Business Information

We collect information necessary for our B2B manufacturing services:

Company name, address, and contact details
Business registration and tax identification numbers
Authorized representative information
Financial and credit information for order processing
Product specifications and design requirements

Technical Information

• Manufacturing specifications and quality requirements
• Product testing data and quality control metrics
• Production timeline and delivery preferences
• Communication logs and project documentation

3. How We Use Your Information

We use collected information for the following purposes:

Manufacturing Services

• Process and fulfill custom orders
• Conduct quality control testing
• Coordinate production schedules
• Ensure compliance with certifications

Business Operations

• Maintain client relationships
• Process payments and invoicing
• Provide customer support
• Improve our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist with manufacturing, logistics, and quality testing
Certification Bodies: FSC, SGS, GRS, and other certification authorities for compliance verification
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with mergers, acquisitions, or asset sales

Note: We never sell personal information to third parties for marketing purposes.

5. Data Security

We implement comprehensive security measures to protect your information:

Physical Security

• Secure manufacturing facilities
• Restricted access controls
• Surveillance systems
• Document storage protocols

Digital Security

• Encrypted data transmission
• Secure server infrastructure
• Regular security audits
• Employee training programs

Our security practices align with ISO9001 and CNAS quality control standards.

6. Data Retention

We retain your information for different periods based on the type of data:

Contract Information: 7 years after contract completion for legal compliance
Quality Control Data: 5 years for product liability and certification requirements
Financial Records: As required by applicable tax and accounting regulations
Communication Records: 3 years for business continuity and support purposes

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and Portability

Request copies of your information and transfer to another service provider

Correction and Update

Request corrections to inaccurate or incomplete information

Deletion

Request deletion of your information (subject to legal retention requirements)

8. International Data Transfers

As a global manufacturing partner serving Europe, the United States, and China, we may transfer information across borders:

Transfers are made in accordance with applicable data protection laws
Appropriate safeguards are implemented for cross-border data transfers
We ensure adequate protection levels in destination countries
Standard contractual clauses are used where required

9. Cookies and Tracking Technologies

Our business communications and systems may use:

Essential cookies for system functionality and security
Analytics tools to improve our service delivery
Communication tracking for business correspondence

We do not use cookies for advertising or marketing purposes.

10. Contact Us

For privacy-related questions or to exercise your rights:

Artlant Privacy Office

Data Protection Officer

Email: privacy@artlant.com

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (GMT+8)

We will respond to privacy inquiries within 30 business days.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through:

Direct notification to active business clients
Updated policy posted on our business portal
Notice period of at least 30 days for significant changes